When I visit my local Mental Health Resource Centre I'm greeted by running the gauntlet of an entry system that was designed for processing, what would appear to be very difficult people. Firstly you ring a bell next to a door with a glass frame. A buzzer rings and you go into an enclosed space with a glass screen looking into an office. In the corner is a CCTV camera monitoring you from above. Next you have to sign in saying who you are visiting and the reason for visiting. You then press a...

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